Salesman in Anniston, Alabama
• Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles. • Develops buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions. • Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport. • Demonstrates automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services. • Closes sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collects payment; delivers automobile. • Provides sales management information by completing reports. • Updates job knowledge by participating in educational opportunities; reading professional publications. • Enhances dealership reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. I provided one on one training sessions with inside sales specialists. I efforts helps the performance development and Improve performance of our inside sales specialists.I Hired ,develop, manage and co-lead the sales force effectiveness execution and skills development plans. I occasional held small/medium group facilitation of training. I identified gaps & develop a training curriculum for our inside sales team.I ensure team members are completing their E-Leads tasks in a timely manner. I monitor team members from the meet and greet to the final congratulations. I make certain all company and dealership policies are being executed at a high level. I greet customers in a timely manner.Forecasts aggressive yet realistic monthly goals and objectives for individual team members and provides them with the support to meet these goals. I provided customers with thorough explanation of aftermarket products and extended warranties. I establish and maintain good working relationships with several finance sources, including the manufacturer. I process finance and lease deals accurately and fairly through financial sources to secure approval. I process all federal, state, and corporate paperwork related to vehicle transactions. I complete all paperwork necessary for vehicle sales and leases in a timely and efficient manner. I check all paperwork for correct title, lien information, taxes, etc., before forwarding to accounting. I seek new lending institutions to secure competitive interest rates and finance programs continually. I train the sales staff regarding the benefits of financing, the road to the sale, customer service, CRM, Phone, Internet leads, insurance and extended service programs. I coordinate finance forecasting with sales department forecasting to achieve desired levels of penetration and income. I work closely with the general sales manager to establish sales department goals and objectives and ensures that they are achieved. • Work alongside Executive and department managers to develop appointment setting strategies • Develop and execute outbound internet and phone campaigns. • Maintain daily, weekly, and monthly sales forecasts • Achieve the sales and customer satisfaction objective set by management • Develop campaigns with management for BDC department • Action-oriented and results-driven • Demonstrated ability to recruit, train, mentor and motivate a team • Oversees Internet Department and manage day-to-day business of the Internet Sales Department. • Communicates effectively with Internet customers and prospects. • Works with webmaster to update the website frequently to attract new and repeat visitors. • Takes photos of dealership inventory for use on the dealership site. • Attends product and sales training as requested by sales manager and attends sales meetings.
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