Sanjay C
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Sales/Customer Service Professional
Canoga Park, California
Active over a week ago
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Salesman in Canoga Park, California
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SANJAY COREA
21816 Parthenia st.91304 | (H) (818) 44... | (C) (818) 44... | ...@gmail.com
Professional Summary
Seeking a challenging position to provide administrative support at a reputed company, this will allow me to further utilize my existing skills and enable to acquire new abilities.
Skills
• Creative problem solver
• Exceptional communication skills
• Quick learner
• Computer knowledge including windows operating systems, Microsoft Word, Outlook and Excel
• Strategic sales knowledge
• Multi-line phone talent • Ability to deliver results under pressure.
• Legal administrative support
• Quality assurance
• Customer Relationship Management Software (CRM)
• Skilled trainer
• Exceptional interpersonal communication
Work History
Legal Assistant/Customer Service 08/2010 to 01/2014
United Mediation Group – 17328 Ventura Blvd Ste 132, Encino, CA 91316
• Received top ranking sales award for outstanding sales performance. Consistently exceeded monthly sales goals.
• Successfully acquired an average of 60 new customers per month, generating a 8% growth in revenue.
• Writing up the proposals summarizing the requests for submission to responsible managers for approvals to modify the loans under the terms proposed
• Created and maintained an organized database to develop promotional sales.
• Reviewed modification terms as amended with the borrowers to secure additional information and documentation required to meet the requirements of the relevant programs.
Sales Manager/CustomerService10/2009 to 07/2010
Princess International Foods – 13570 Pumice St Norwalk, CA 90650
• Maintained usage of systematic and computerized customer database to better organizing the distribution process.
• Scheduled weekly inventory pickups and deliveries with vendors.
• Scored in top 10% of company's resolution and remediation of issues.
• Performed routine analyses and calculations in the processing of data for recurring internal reports in regards to product distribution.
• Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
Legal Assistant/Customer Service 01/2008 to 10/2009
Real Estate Law Offices of Eugene S. Alkana – 131 N. El-Molino ave. suite 310 Pasadena, CA 91101
• Received top ranking sales award for outstanding sales performance. Consistently exceeded monthly sales goals.
• Researched activities pertaining to precedents and other information.
• Coordinated with outside attorney services such as court filing and exhibits management
• Prepared reports quarterly and yearly audit letters, making significant use of computers for research and data entry.
• Assisted staff in problem solving and reported issues to higher levels of management when necessary
Education
Bachelor of Arts: culinary Arts 2007 Le Cordon Bleu College - 1315 Mendota Heights Rd, Mendota Heights, MN 55120
Accomplishments
• Conflict Resolution
• Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
• Customer Relations
• Earned highest marks for customer satisfaction, company-wide.
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