Sales/Customer Service Professional
Canoga Park, California
Active over a week ago
Salesman in Canoga Park, California
SANJAY COREA 21816 Parthenia st.91304 | (H) 818-441-... | (C) 818-441-... | [email protected] Professional Summary Seeking a challenging position to provide administrative support at a reputed company, this will allow me to further utilize my existing skills and enable to acquire new abilities. Skills • Creative problem solver • Exceptional communication skills • Quick learner • Computer knowledge including windows operating systems, Microsoft Word, Outlook and Excel • Strategic sales knowledge • Multi-line phone talent • Ability to deliver results under pressure. • Legal administrative support • Quality assurance • Customer Relationship Management Software (CRM) • Skilled trainer • Exceptional interpersonal communication Work History Legal Assistant/Customer Service 08/2010 to 01/2014 United Mediation Group – 17328 Ventura Blvd Ste 132, Encino, CA 91316 • Received top ranking sales award for outstanding sales performance. Consistently exceeded monthly sales goals. • Successfully acquired an average of 60 new customers per month, generating a 8% growth in revenue. • Writing up the proposals summarizing the requests for submission to responsible managers for approvals to modify the loans under the terms proposed • Created and maintained an organized database to develop promotional sales. • Reviewed modification terms as amended with the borrowers to secure additional information and documentation required to meet the requirements of the relevant programs. Sales Manager/CustomerService10/2009 to 07/2010 Princess International Foods – 13570 Pumice St Norwalk, CA 90650 • Maintained usage of systematic and computerized customer database to better organizing the distribution process. • Scheduled weekly inventory pickups and deliveries with vendors. • Scored in top 10% of company's resolution and remediation of issues. • Performed routine analyses and calculations in the processing of data for recurring internal reports in regards to product distribution. • Recipient of multiple positive reviews acknowledging dedication to excellent customer service. Legal Assistant/Customer Service 01/2008 to 10/2009 Real Estate Law Offices of Eugene S. Alkana – 131 N. El-Molino ave. suite 310 Pasadena, CA 91101 • Received top ranking sales award for outstanding sales performance. Consistently exceeded monthly sales goals. • Researched activities pertaining to precedents and other information. • Coordinated with outside attorney services such as court filing and exhibits management • Prepared reports quarterly and yearly audit letters, making significant use of computers for research and data entry. • Assisted staff in problem solving and reported issues to higher levels of management when necessary Education Bachelor of Arts: culinary Arts 2007 Le Cordon Bleu College - 1315 Mendota Heights Rd, Mendota Heights, MN 55120 Accomplishments • Conflict Resolution • Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction. • Customer Relations • Earned highest marks for customer satisfaction, company-wide.
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