Diane C

Professional Sales & Client Management

Stuart, Florida

Pay negotiable

Want to connect with Diane?

Salesman in Stuart, Florida

I am seeking employment where my ingenuity will be fully utilized. My experience awards me the knowledge to market, manage clientele, create sales, schedule and perform sales presentations, as well as experience keeping a client database. I have grown territories, established excellent working relationships with clients and contracted exclusively with agencies through my own initiative. I am very comfortable working with B2B clientele on the phone and in person. I am a producer with experience and knowledge of revenue and retention.

To perform my work successfully I demonstrate the following: resolution of problems in a timely manner; analyze information skillfully; develop alternative solutions; work well in group situations and use reason effectively. I can develop project plans; coordinate projects; communicate changes and progress and complete projects on time. I can manage difficult situations and respond to requests for service and assistance.
I speak clearly and persuasively; listen and get clarification; respond well to questions, and participate in meetings. I can edit work for spelling and grammar; and am able to read and interpret written information. I approach others in a tactful manner; react well under pressure; treat others with respect and consideration and accept responsibility for my actions. My professional experience has been rewarding in that my participation aided the success and positive results of the team. I am knowledgeable in the art of establishing long lasting relationships based on trust and reliability.

My education includes a BS degree, a Paralegal Certificate, 29 hours towards a Masters’ degree in education and extended courses in real estate and the application of knowledge and skills. My ability to communicate, verbal or written, is refined. The constant evolution of the business world has allowed me to become accustomed to the ever-changing needs of employers and clients. My transportation is reliable and my computer skills are exceptional. I am available for an interview upon your request.


EMPLOYMENT

Grapevine Consulting, Cherry Hill, NJ June 2011 – Present (virtual office began 4/13)
Marketing Director/Property Management Assistant
My responsibilities included creating sales opportunities, telesales, ordering appraisals, customer service, email marketing, research, client contact, the application of Kroll Factual Data, fulfilling NMLS requirements, Comergence, ordering payoffs, verifying employment and insurance coverage, entering sensitive information into Calyx Point Software.
? Inside Sales – inbound and outbound
? Prioritization, time management and multi-tasking skills
? Data management – relationship building, follow ups, client relations
? List building and email marketing applications
? Manage multiple projects concurrently.
? Compliance to federal regulations
? Lead generation and problem solving
? Customer service
? Record keeping and sales tracking
? Lead Management
? Instructional presence and public speaking ability.

HMS Home Warranty, Fairfax, Virginia June 2008 – February 2011
District Manager for Southern NJ territory
Responsibilities included consultative selling, servicing existing accounts, developing new business and contracting exclusivity, networking, training agents through presentations at sales meetings, business development through relationship building and professional/reliable customer service and claims.
? Call on key representatives in customer facilities to identify needs, present solutions, provide training and close business deals
? B2B Sales
? Recruit 3rd party sellers
? Prioritization, time management and multi-tasking skills
? Compliance to state regulations in the real estate industry
? Lead Management
? Public speaking ability.
? Telesales
? Database organization, record keeping and computer generated follow ups and reminders
? Secure, manage and develop partnerships to maximize growth and revenues.
? Grew territory by 216% in 2009
? Convention participation and lead generation
? Promotions of new product rollouts
? Contracted exclusive accounts
? Claims dispute mediation
? Excellent oral and written communication skills.




Miami Herald, Miami, FL September 2004 – December 2007
Regional Advertising Sales/Real Estate Market
Responsibilities included hunting new advertising business for a new homes publication printed by the Miami Herald. My territory was the Treasure Coast. My prospects were local and national new home builders.
? Presentations to sell advertisements new homebuilders
? Pubic speaking to building construction management groups
? Prioritization, time management and multi-tasking skills
? Telesales
? Multi-tasking/multiple project applications
? Lead generation
? Contract negotiations, collecting payments
? Deadline responsibilities
? Proof reading and coordination of changes to meet deadlines
? Prioritization, time management and multi-tasking skills
? Excellent oral and written communication skills.

Signature Communications, Cherry Hill, NJ January 1995 – July 2004
Client Relations Manager/Assistant Sales Manager/Sales Team Management
Responsible for administration, up-selling, customer service and managing key and manage 4 sales and marketing representatives to insure quotas were in before deadline.
? Develop business, marketing, and advertising plans by collaborating with CEO
? Sales training, tracking and sales team coaching
? Compliance adherence
? Manage multiple projects concurrently.
? Telesales
? Exploration of strategic business opportunities to recruit clientele
? Written and oral presentations to top executives and negotiate agreements with top executives
? Increased client base by 200% during years of employment though face to face interaction and computerized database.
? Serve as liaison between sub contractors and clientele, prepare reports and forward to clientele
? Develop marketing materials, sales kits and selected promotional materials, training materials
? Critical thinking skills
? Prioritization, time management and multi-tasking skills
? Excellent oral and written communication skills.

Computer Skills: MS Word, MS Excel, MS PowerPoint, ACT, Outlook, Email Marketing, Teleconferencing, Internet savvy

EDUCATION

West Virginia University, Morgantown, WV
BS Degree Architectural Drafting and Interior Design from the college of Human Resources

Rutgers University, Camden, NJ
Graduate studies in education, 29 advanced graduate credits received

PJA School, Upper Darby, PA
Paralegal Certificate




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